RESERVATION
New clients and group reservations are required to make a reservation deposit.
Deposit Requirements:
$15.00 for new clients or groups of 2 to 5 people
$30 for groups of 6 to 10 people
$60 for groups of 11 or more
This deposit is non-refundable and will be applied towards your final service total.
Late Arrivals & No-Show Policy:
A 10-minute grace period is allowed for all reservations. If you arrive more than 10 minutes late, your deposit will be forfeited, and your appointment may be canceled.
No Call, No Shows will no longer be permitted to make future reservations.
Cancellation & Rescheduling Policy:
Cancellations will result in forfeiture of the reservation deposit.
A one-time rescheduling courtesy is allowed per reservation.
Additional Terms:
Phone reservation deposits are forms of legal consent and agreement.
By booking a reservation, you acknowledge and agree to Star Nails L.L.C. Terms & Conditions.
Reservation deposits may also be required for specialty sets and other selected nail enhancement services.
Please book accordingly!
HOURS
Monday: 10:00am - 7:30pm
Tuesday: 10:00am - 7:30pm
Wednesday: 10:00am - 7:30pm
Thursday: 10:00am - 7:30pm
Friday: 10:00am - 7:30pm
Saturday: 10:00am - 7:30pm
Sunday: CLOSED
AFTERHOURS
Please note that our dedication to serving you extends beyond our standard operating hours. An additional charge of $25.00 per client would be applied if the service is scheduled after 7:15 PM EDT. This fee compensates our staff for their extended availability and ensures that we can continue offering flexible service options to meet your needs.
GIFT CERTIFICATES
Tips cannot be withdrawn from gift certificates.
Star Nails L.L.C. is not responsible for any lost/stolen gift certificate(s).
Star Nails L.L.C. has the right to refuse expired gift certificate(s).
GIFT CERTIFICATES ARE AVAILABLE
A KIND REMINDER
CONSULTATION IS REQUIRED
If our client and specialist are not on the same page or sense discomfort - our specialists are all mandated to discontinue the reservation.
We appreciate every single person walking through our doors, but please remember we are all human beings just trying to do our job. If you cannot be nice - unfortunately, we will not be able to accommodate you.
We will not let our team take advantage or bully any of our clients, but we will not stand by and let clients bully and degrade our team.
Let's all treat each other how we would like to be treated regardless of race, gender, age and/or job title.
Thank You.
Star Nails L.L.C.